
REFUND POLICY
Last updated: 4/06/2026
At Selvessa Labs, we stand behind our products. Every order is protected by our 1-Year "Fresh Eyes or It's Free" Guarantee.
OUR GUARANTEE
If you're not completely satisfied with your purchase for any reason within 365 days of receiving your order, contact us and we will refund the full purchase price. Bottles can be empty, partially used, or unopened — we'll refund your order either way, no questions asked.
HOW TO REQUEST A REFUND
To request a refund, email us at hi@selvessalabs.com with:
Your order number
The email address used to place the order
A brief note letting us know
That's it. We'll process your refund as quickly as possible.
REFUND PROCESSING
Refunds are issued to the original payment method used at the time of purchase. Please allow:
3-5 business days for us to process the refund on our end
5-10 additional business days for the refund to appear on your statement, depending on your bank or card issuer
RETURN SHIPPING
You don't need to return your bottles to receive a refund. Keep them, throw them away, give them to a friend — your refund is processed without a return.
EXCLUSIONS
The following are not covered by our Refund Policy:
Refund requests made more than 365 days after the order delivery date
Orders flagged as fraudulent or in violation of our Terms of Service
Chargebacks initiated through your bank or card issuer without first contacting us (we ask that you reach out to us directly so we can resolve your concern)
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or you received the wrong product, contact us within 14 days of delivery at hi@selvessalabs.com and we will arrange a replacement at no cost to you.
CONTACT US
Selvessa Labs LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Email: hi@selvessalabs.com