REFUND POLICY

Last updated: 4/06/2026

At Selvessa Labs, we stand behind our products. Every order is protected by our 1-Year "Fresh Eyes or It's Free" Guarantee.

OUR GUARANTEE

If you're not completely satisfied with your purchase for any reason within 365 days of receiving your order, contact us and we will refund the full purchase price. Bottles can be empty, partially used, or unopened — we'll refund your order either way, no questions asked.

HOW TO REQUEST A REFUND

To request a refund, email us at hi@selvessalabs.com with:

  1. Your order number

  2. The email address used to place the order

  3. A brief note letting us know

That's it. We'll process your refund as quickly as possible.

REFUND PROCESSING

Refunds are issued to the original payment method used at the time of purchase. Please allow:

  • 3-5 business days for us to process the refund on our end

  • 5-10 additional business days for the refund to appear on your statement, depending on your bank or card issuer

RETURN SHIPPING

You don't need to return your bottles to receive a refund. Keep them, throw them away, give them to a friend — your refund is processed without a return.

EXCLUSIONS

The following are not covered by our Refund Policy:

  • Refund requests made more than 365 days after the order delivery date

  • Orders flagged as fraudulent or in violation of our Terms of Service

  • Chargebacks initiated through your bank or card issuer without first contacting us (we ask that you reach out to us directly so we can resolve your concern)

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you received the wrong product, contact us within 14 days of delivery at hi@selvessalabs.com and we will arrange a replacement at no cost to you.

CONTACT US

Selvessa Labs LLC

1209 Mountain Road Pl NE, Ste N

Albuquerque, NM 87110

United States

Email: hi@selvessalabs.com